Supernaturae Gift Card
- Description
- Natural Dyes
- Size and Fit
- Shipping and Returns
A gift of choice, made with care.
Whether for a loved one or for yourself, the Supernaturae gift card offers an invitation to choose what speaks to the body, the senses, and the season.
Gift cards are delivered digitally via email and include instructions for how to redeem them at checkout. No additional processing fees apply.
Let the recipient choose what pieces speak to them.
Looking for a different amount? Reach out to us at info@supernaturae.com — we’re happy to help you create a custom gift card.
Natural dyes, derived from plants, create beautiful, organic variations in color that are often unique and irregular. These subtle differences, sometimes resembling stains, are part of their charm and character. Please consider this natural heterogeneity when purchasing our plant-dyed garments.
If you have any doubts, or want a close up video of the garment before purchasing, please contact us. For care of the garment, please visit our Aftercare page.
THEA AND COSIMA
Thea and Cosima dresses are one size.
Length from High Neck Point to floor: 140cm.
SERAFINA
size M: Under bust width 90 cm
Size L: Under bust width 100 cm
They are made with ties on each side to accommodate a range of sizes from EU 34 to EU 44.
Length from High Neck Point to floor: 140cm
It is also possible to custom order a size tailored to suit your needs.
For more info email info@supernaturae.com
SHIPPING
Shipping is included with all parcels. We aim to ship within 48 hours of receiving your order, and orders customarily reach within 3-5 days. We ship with SEUR or DHL, either from Mexico or Europe. We are not responsible for any extra customs clearance costs. If you need further clarification, please contact us on info@supernaturae.com.
RETURNS
Return shipping costs and any associated costs are not included and are the responsibility of the customer.
Returns are accepted within 14 days of receiving your garment. If your dress does not fit or the color is not what you expected, you may request an exchange for another color (subject to availability) or a refund.
To initiate a return, please contact us at info@supernaturae.com with the following information:
- Your order number
- Whether you are requesting a refund or an exchange
If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your unworn garment in pristine condition within 14 days.
Please note that items returned without first requesting authorization will not be accepted.
Shipping costs are non-refundable.
Refunds of duties and taxes must be handled directly by the client with the customs authorities or customs agent in their country, as these charges are collected by local authorities and cannot be refunded by Supernaturae.
DUTIES AND TAXES
All duties and import taxes are shown at checkout and are calculated based on your shipping destination. The amount may vary depending on your country’s regulations.