Shipping is included with all parcels. We aim to ship within 24 hours of receiving your order, and orders customarily reach within 3-5 days. We ship with DHL, either from Mexico, UK or Europe. We are not responsible for any extra customs clearance costs, although we have not yet had any client tell us they were charged customs.
If your dress does not fit, or is not the colour you had hoped for, you can exchange it for a colour of your choice at your own cost. You can ship your unworn, pristine garment back to us and we will ship another one to you at your own cost. We do not, under any circumstances, refund shipping costs. For returns, you must ship with a traceable, insured, fast service and not local post. Approved returns carriers include UPS, DHL, and FedEx.