OPHELIA/ PITAYA
- Description
- Natural Dyes
- Size and Fit
- Shipping and Returns
Soft as breath, it gathers dreams, holding whispers of earth.
Ophelia is part of Supernaturae’s home line. Pillowcases made from handwoven silk, the softest for your skin, dyed with plant extract dyes.
Handwoven silk originates from Murshidabad, India, reflecting our commitment to sustainability. The silk is dyed with a Zapotec community in Oaxaca, Mexico, using four locally sourced plants – Pericon, Añil, Grana Cochinilla, and Palo de Brasil. Additionally, the mountain water from Sierra Norte enhances the colors, making them incredibly crisp and clear.
These are double-sided pillowcases featuring a different colour on each side. The colours are beautiful and blend seamlessly into your home, creating a stunning atmosphere.
Ophelia comes in 3 sizes: 30x40 , 30x60, 45x45 cm
Please note that although we strive to photograph the colors of our silk pieces as accurately as possible, natural dyes can cause colors to appear differently under various lighting conditions. If you have any doubts, please contact us before making a purchase, as returns are the responsibility of the buyer. See our full returns policy here.
Carefully follow our gentle care instructions for long-lasting enjoyment of your silk garment.
Natural dyes, derived from plants, create beautiful, organic variations in color that are often unique and irregular. These subtle differences, sometimes resembling stains, are part of their charm and character. Please consider this natural heterogeneity when purchasing our plant-dyed garments.
If you have any doubts, or want a close up video of the garment before purchasing, please contact us. For care of the garment, please visit our Aftercare page.
THEA AND COSIMA
Thea and Cosima dresses are one size.
Length from High Neck Point to floor: 140cm.
SERAFINA
size M: Under bust width 90 cm
Size L: Under bust width 100 cm
They are made with ties on each side to accommodate a range of sizes from EU 34 to EU 44.
Length from High Neck Point to floor: 140cm
It is also possible to custom order a size tailored to suit your needs.
For more info email info@supernaturae.com
FREYJA LINEN ROBE
Length:
White robe: 48 inches = 122 cm
Pink and green robes: 51 inches = 130 cm
Blue and aubergine robe: 40 inches = 101.6 cm
SHIPPING
Shipping is included with all parcels. Please note that orders are dispatched from our studio once a week. Once shipped, parcels customarily arrive within 3–5 business days via SEUR or DHL (dispatched from Mexico or Europe depending on stock availability). We are not responsible for unpredicted customs clearance costs. If you need further clarification, please contact us at info@supernaturae.com.
DUTIES AND TAXES
For most destinations, estimated duties and import taxes are shown and calculated at checkout based on your delivery address. The total amount varies depending on your country’s import regulations.
- UK Exception (United Kingdom Orders): Please note that for all orders destined for the United Kingdom, duties, tariffs (12%), and local import VAT (20%) cannot be included or collected at checkout. These charges are determined by HMRC and will be billed directly to you by our courier partner (DHL UK) prior to final delivery.
- Tax Refunds: Refunds of duties and taxes for returned garments must be handled directly by the client with their local customs authorities or clearing agents, as these government fees are collected by destination authorities and cannot be refunded by Supernaturae.
RETURNS
Please note: All special archive sale pieces are considered Final Sale (non-returnable).
Return shipping costs and any associated international customs charges are not included and are the sole responsibility of the customer.
Returns are accepted within 14 days of receiving your garment. If your dress does not fit or the color is not what you expected, you may request an exchange for another color/style (subject to availability) or a refund.
To initiate a return, please contact us at info@supernaturae.com with the following details:
- Your order number
- Whether you are requesting a refund or an exchange
If your return request is approved, we will send you a return shipping label along with detailed instructions. The package must be dispatched within the next 3 days after receiving this label with your unworn garment in pristine condition. Items returned without prior written authorization will not be accepted.
Shipping costs are non-refundable.
IMPORTANT CONSIDERATIONS ON NATURAL DYES
Natural dyes, derived from plants and botanical elements, create beautiful, organic variations in color that are inherently unique and irregular. These subtle tonal differences—sometimes resembling natural marbling or light stains—are an essential part of their heritage charm and character. Please consider this natural heterogeneity when acquiring our plant-dyed garments.
If you have any doubts or would like a close-up video of a specific garment prior to purchasing, please connect with us. For guidance on preserving your pieces, please visit our Aftercare page.
For any additional shipping or logistics questions, please contact us at info@supernaturae.com.