Returns + Exchanges

 

RETURNS

Under EU Law, we accept returns for unworn, unwashed online purchases within 14 days of receipt of goods. We cannot offer returns on any sale or special order items. The cost of returning the goods must be covered by the buyer. 

EXCHANGES

If you purchased something and it's the wrong size, we allow an exchange in size within 5 days of receipt of goods. this applies to unworn, unwashed online purchases. The cost of return and re-shipping must be covered by the buyer.

Email info@supernaturae.com to process your return or exchange.